Campbell Concrete dispatchers were using cellular phones to communicate with drivers and supervisors in the field which posed several problems:
– Dispatchers were only able to communicate with one person at a time. With 2-way radios, critical information was passed to the entire fleet in a matter of seconds.
– Cellular phones would be lost or stolen, dropped and broken and used for personal use- costing Campbell Concrete valuable time and money.
– As of 2012 the new Distracted Driver laws made the use of cellular phones- even those with push-to-talk capabilities- illegal to use while driving a Commercial Motor Vehicle. Violating this law could result in fines and lawsuits to the company and driver.
– Multiple dispatchers for multiple areas meant information was not communicated if that particular dispatcher was out for lunch or unavailable at that moment.
– With 4 base radios mounted out of sight, all 4 dispatchers now have the ability to use their computers to change channels and communicate with all 4 areas by simply clicking the ‘virtual radio’ on their desktop. They can communicate to their entire fleet, a single unit or a group of supervisors.
– Inside the trucks, the rugged MotoTRBO mobile radio can withstand the harsh environment of a cement yard because of their moisture, dust and vibration ratings.
– TxTalk, our wide area network covers their entire operating area and eliminates the extra expense of cell phone taxes, roaming charges and other fees charged by large cellular carriers.oak
– Extra options for TurboVUi include Dispatch & Pocket (see below).